Note: Due to the impact of Novel Coronavirus, all the shipping service was not available which caused the shipping delay for several days. No worry, we are trying our best to send items and to you ASAP.

Our goal is to offer you the best shipping options, no matter where you live in. We ship thousands of orders daily all over ten countries, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery:

Total time = processing time + shipping time

Over 10+ countries: United States, United Kingdom, Australia, Germany, France, Canada, Italy, Poland, Mexico, Spain, Belgium, Turkey, Bulgaria, and so on.

Processing time: 3 to 5 business days

Shipping time:

Postal Expedited (7-14 Business days).

Shipping fee:

Postal Expedited (7-14 Business days) FROM US $8.00. (If you need the faster delivery, please contact us via service@ohmyladyshop.com)

 

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

For example, if you order a dress, it will need 3-5 business days of processing time and then 7-14 business days of shipping time if you select Postal Expedited shipping. Therefore, you can expect to receive it in 10-19 business days. (If you need the faster delivery, please contact us via service@ohmyladyshop.com)

Note For Taxes:

For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties, or VAT according to your countries' levying rules.

If you request a refund, we will refund you for the amount you paid for the item(s), less any taxes, the shipping charges to and from you, except as otherwise determined by us in our sole and reasonable discretion.

We are excited to offer international shipping for most destinations in the world. The super savings option will take 7 to 14 business days.  If you need faster delivery or have any further questions, please contact our customer services at service@ohmyladyshop.com.

WHERE IS MY ORDER? 
Your shipping confirmation will be received only when your items are fulfilled. You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number and link. You can also visit our order tracking page.